We have set a fixed Postage cost of £4.99 per order for orders of under £39 and offer free postage above this rate.
We use two main delivery routes – complicated, but a necessary measure to allow us to send plants to you at these favourable rates. Many nurseries set a minimum order value, or charge ever increasing postage costs. we believe you should be able to order one plant if that is what you want and do not think it fair to penalise those who want to order more.
For small orders we will use Royal Mail’s small parcel service – this can handle a couple of plants. Above this we now use DPD. This is a tracked service on a guaranteed next day delivery for most of the country. You will also be contacted with a timed 1 hour delivery slots.
In order to keep courier costs down, allowing us to offer a good service at a good price, and to give us time to get the nursery work done, we contract our packing days down to the start of the week. This also prevents plants being stuck in boxes over the weekend.
I hope this explains how we work, but please ring if you have any questions or special requirements – Our DPD contract allows for a number of no-standard delivery options.