We take very seriously our commitment to only sending out plants that we would be happy  to receive ourselves. Reputation matters to above the sale. If, for any reason, you are unhappy with the plants we have sent you then please contact us as soon as you have unpacked your plants  and we will do our best to resolve the problem as quickly as possible, whether that be by replacement or refund. A full refund will cover the cost of plants and any shipping paid, but not extend to any cost of you returning plants to us. Complaints regarding quality will be considered provided they are made within 14 days of delivery.

We try very hard to be up to date and accurate in naming of plants, but it is the nature of nursery work that errors and rogues will creep in. Questions regarding inaccurately named plants we will do our best to examine within any reasonable time frame.

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